We follow ISO Management Principles of employing a strong leadership team to create and maintain an operating environment in which people at all levels are involved in achieving organizational objectives. Our people are focused on the customer’s current and future needs and strive to exceed customer expectations.
We take a process approach because we understand that results are achieved more efficiently when activities and related resources are an integrated, managed process. We work to identify, understand, and manage interrelated processes to know systemically what contributes to our organizations effectiveness and efficiency. We execute data-based, factual decision making.
We believe continuous improvement goes hand in hand with quality. On a day to day basis, we question and test practices to achieve continual improvement in productivity, capability and performance.
As a company we seek out mutually beneficial supplier relationships knowing that it enhances the ability of both partners to create value. Our suppliers are required to pass a comprehensive audit by our quality team before embarking on any business venture you’re in. General business trends (think national and even international) are great article fodder, too.